旅游法将治六大乱象
China mulls tourism law to eradicate six loopholes
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零负团费
Zero- or negative-fare tours
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| 零负团费 Zero- or negative-fare tours |
| 乱象：旅游“零负团费”是指组团旅行社在销售旅游产品时，只收取低于产品成本的费用，旅游者在旅行目的地吃住行等费用以及旅行社的利润，是从对旅游者推荐购物和各种旅游自费活动中收取的。 | Phenomenon: "Zero- or negative-fare tours" refer to tourism products sold by travel agencies at or below cost in order to lure tourists. Accommodations and transportation expenses at travel destinations are actually covered by the profits travel agencies make from persuading or even forcing tourists to buy particular goods and participate in various activities at their own expense. |
| 案例：2010年7月18日，南京杨某等12名游客报名参团港澳五日游，在港澳游玩结束返回珠海逗留期间，珠海地接导游擅自将游览百货公司行程变更为珠宝店，并极力向游客推销香烟和珠宝，但游客都不愿意购买，为此双方发生激烈争吵，导游威胁并将所有游客赶下大巴，双方对峙1小时之久。 | Case: Twelve tourists from Nanjing embarked on a five-day package tour to Hong Kong and Macao on July 18, 2010. During their short stay in Zhuhai after the main part of the package tour was finished, a local tourist guide changed their travel destination in the city from a department store to a jewelry store without prior notice, and tried to persuade them to buy cigarettes and jewelry there. The tourists refused and entered an hour-long bitter quarrel with the guide, who even threatened to kick all tourists off the bus. |
| 草案规定：旅行社不得以低于成本的价格招徕、组织、接待旅游者。旅行社组织、接待团队旅游不得指定购物场所，不得强迫或者变相强迫购物，不得安排任何形式的另行付费旅游项目，导游服务费用应在包价旅游合同中明示；同时明确包价旅游合同内容必须包括旅游行程安排、游览娱乐项目的具体内容和时间、自由活动时间安排、旅游费用及其交纳等，旅行社不得在包价旅游合同约定之外安排收费项目或者另行收取费用。 | Draft tourism law: Travel agencies shall not attract, organize, or receive tourists below cost. Package tours shall not involve designated shopping places or forced and semi-forced purchasing. Travel agencies shall not arrange any tourism activity that charges additional fees, and shall clearly state the prices for tour guide services in package tour contracts. A package tour contract must include an itinerary, detailed schedule for planned activities, free time, travel expenses, and payment methods. Travel agencies may not arrange paid activities or charge additional fees beyond package tour contracts. |
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